Terms of Service

  1. User Agreement By accessing gamesrealm.it.com, you agree to these Terms of Service. They define your rights and obligations when using our gaming platform. Please review them carefully.
  2. User Accounts
    1. Registration: You must provide accurate personal information during sign-up. Only one account per person is allowed to ensure fairness and security.
    2. Age Requirement: Users must be at least 18 years old or have parental approval to hold an account.
    3. Account Security: You are responsible for safeguarding your login details. All actions taken under your account are your responsibility.
  3. Purchase Policy
    1. Prices & Taxes: All listed prices include applicable taxes and are displayed in GBP for UK customers.
    2. Payment Options: We accept major credit/debit cards, PayPal, and other local methods available at checkout.
    3. Key Delivery: Once payment clears, your digital key or download link is delivered instantly. Delivery time may vary with server load.
    4. Pre-Orders: Full payment for pre-orders is charged at checkout. Keys are released on the official release date.
  4. Refund Policy
    1. Unused Keys: You may request a refund for any unredeemed digital key within 14 days of purchase, subject to our guidelines.
    2. Activated Titles: Refunds for redeemed games follow the respective publisher’s policy.
    3. Technical Issues: If a key fails due to confirmed compatibility problems, a refund may be issued upon support verification.
  5. Intellectual Property & Licensing gamesrealm.it.com is an authorised distributor of digital game keys. All titles are governed by their publishers’ End User License Agreements (EULAs). Intellectual property rights remain with the original creators.
  6. Service Availability We aim for uninterrupted service but cannot guarantee constant uptime. gamesrealm.it.com is not liable for external disruptions such as server outages or software errors. Our maximum liability is limited to the purchase price.
  7. Modifications to Terms We reserve the right to revise these Terms of Service at any time. Significant updates will be posted here and, when appropriate, communicated via email.
  8. Support Contact If you have questions about these terms, please contact our support team at contact@gamesrealm.it.com. We’re available 24/7 to assist you.